1. Introduction

NexPinnacle Global ("we," "us," "our") is committed to protecting your personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). This policy explains what data we collect, why, and your rights regarding it.

2. Information We Collect

We collect information you provide directly, such as your name, phone number, email address, and project details, when you submit an enquiry, request an estimate, book a consultation, or apply for a job. We also collect basic analytics data about how visitors use our website.

3. How We Use Your Information

We use your information to respond to enquiries, prepare estimates, schedule consultations, process job applications, and improve our website and services. We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your data based on your consent, to perform a contract with you, or to comply with a legal obligation, in line with the PDPL.

5. Cross-Border Data Transfers

Some of our service providers, including cloud hosting and database services, may store data outside the UAE. Where this occurs, we take reasonable steps to ensure an equivalent level of data protection is maintained.

6. Your Rights

Under the PDPL, you have the right to access, correct, or request deletion of your personal data, and to withdraw consent at any time. To exercise these rights, contact us using the details on our Contact page, or see our Complaints and Data Requests page.

7. Cookies

Our website uses cookies. See our Cookie Policy for details on what cookies we use and how to manage your preferences.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by UAE law.

9. Contact and Regulator

For questions about this policy or to raise a concern, contact us directly. If unresolved, you may escalate your concern to the UAE Data Office.

10. Legal Entity

NexPinnacle Global, [Legal Entity Name], Trade License No. [Pending], registered at [Address Placeholder], Dubai, UAE.

Privacy Policy